516 456-5448

Mission:

To offer creative solutions and professional services that enhance the customer experience while protecting our clients’ investments.

Experience:

Our experience combines all the skills, expertise and knowledge gained over many years to bring the right resources and subject matter experts to our clients. Our resources include:

 
  • Project Managers
  • Business Analysts
  • Application Engineers
  • Application Developers
  • Report Builders
  • Workforce Optimization Specialists
  • Trainers

Why Us?

In today’s Customer Experience industry, technology buyers are inundated with innovations, technologies and vendors. This environment is making it difficult for companies to understand the impacts to their business as well as how it can be integrated into their existing technologies, strategies and plans.

CX Elements is a consulting company that is putting its Contact Center clients first. Our goal is to enhance existing technologies and/or provide guidance through the upgrade or replacement process.

Shep HykenHyken GUEST BLOG from @nick glimsdahl, MBA: THE CUSTOMER EXPERIENCE’S IMPACT ON CUSTOMER CHURN

how customer retention should be a priority and how to avoid losing customers?

#customerexperience #cx #custserv

https://t.co/oprOXoqsYT

Drive Revenue with a Voice of the Customer (#VOC) Program

Join Kimberly Powell (Director of CX, GetFeedback) and our guest speaker, Faith Adams (Forrester) to learn how you can build a simple and effective VoC program that impacts your bottom line.

here: https://t.co/R1ZedBMADY

The US #CustomerExperience Index, 2019: Some Small Gains, Widespread Stagnation, No Real Leaders https://t.co/h858ETI3Eq via @Forrester

TODAY JULY 8th Great opportunity to hear from SME @LauraSikorski speaking virtually on Monday Jul 8 "Hiring Right Means Happy Customers".

click to register for the #ContactCenter Virtual Summit and enjoy hearing from many colleagues the entire week!
https://t.co/AKDgGuLtfh

Monday JULY 8th Great opportunity to hear from SME @LauraSikorski speaking virtually on Monday Jul 8 "Hiring Right Means Happy Customers".

click to register for the #ContactCenter Virtual Summit and enjoy hearing from many colleagues the entire week!
https://t.co/AKDgGuLtfh

As a fan of Astrophysics this really resonated.

#Contactcenter and CRM have been on a slow collision course for decades. Why? They both deal with customer communication, the boundary was destined to get blurry. the collision is accelerating.
@shaiberger https://t.co/gv1t9IB6iI

Great opportunity to hear from SME @LauraSikorski

Happy employees make happy Customers. #cx https://t.co/AceTFt9lU2

GOOD HELP IS HARDER TO KEEP: RETAINING TOP-PERFORMERS
Good #CX depends on Good #AX and #EX.
from @ndytg

https://t.co/jZU3xyiktQ

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