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To offer creative solutions and professional services that enhance the customer experience while protecting our clients’ investments.


Our experience combines all the skills, expertise and knowledge gained over many years to bring the right resources and subject matter experts to our clients. Our resources include:

  • Project Managers
  • Business Analysts
  • Application Engineers
  • Application Developers
  • Report Builders
  • Workforce Optimization Specialists
  • Trainers

Why Us?

In today’s Customer Experience industry, technology buyers are inundated with innovations, technologies and vendors. This environment is making it difficult for companies to understand the impacts to their business as well as how it can be integrated into their existing technologies, strategies and plans.

CX Elements is a consulting company that is putting its Contact Center clients first. Our goal is to enhance existing technologies and/or provide guidance through the upgrade or replacement process.

To my wonderful network! Have a Wonderful and Happy New Years Celebration. Best of success in 2020. Remember your network is here to assit! Be well! Peace and Love!

RT @dfluss: What types of analytics is your organization using to analyze newer digital channels?



Ending The Year On A High Note: How Marketing Teams Can Set Themselves Up For Success In 2020
Great info from people like @stacysherman


E.G. Insight: CX is a relatively new discipline, so how did you get to where you are?
Interview – CX Evangelist Debbie Szumylo of Thomson Reuters by @EJEngwall http://ow.ly/aEd950xyvGy via @customerthink

100 Best Customer Experience Books of All Time
RT @JeanneBliss : Truly honored to be on this list with many other great leaders in the industry. One of the best customer experience books of all time? WOW! https://buff.ly/2GFFoK1

Enterprise Connect 2020: Check Out the Program Today! https://www.nojitter.com/enterprise-connect/enterprise-connect-2020-check-out-program-today

Thank you @knowledgeshift for the opportunity to be on your podcast:

@knowledgeshift and Michael Conti of CX Elements have a great discussion regarding what steps to take when moving your contact center to the cloud. Here is the l…https://lnkd.in/eMijkav https://lnkd.in/eStBBKM

from @garyaudin
4 Ways to Ensure a Successful Analytics Tool Integration
Data analytics can deliver insights that raw data can mask. But, what factors should enterprises consider before integrating?


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