516 456-5448


To offer creative solutions and professional services that enhance the customer experience while protecting our clients’ investments.


Our experience combines all the skills, expertise and knowledge gained over many years to bring the right resources and subject matter experts to our clients. Our resources include:

  • Project Managers
  • Business Analysts
  • Application Engineers
  • Application Developers
  • Report Builders
  • Workforce Optimization Specialists
  • Trainers

Why Us?

In today’s Customer Experience industry, technology buyers are inundated with innovations, technologies and vendors. This environment is making it difficult for companies to understand the impacts to their business as well as how it can be integrated into their existing technologies, strategies and plans.

CX Elements is a consulting company that is putting its Contact Center clients first. Our goal is to enhance existing technologies and/or provide guidance through the upgrade or replacement process.

Services are what make or break a company and product. How are your services? Are you taking care of the heart of your company - your customer? via @B2Community


5 Ways To Enhance Your #CustomerJourney
from felix burghardt https://t.co/OAMTsWNQFE

#2 and #5 are my favs...


WHY THE BEST CEOS INVEST IN #CUSTOMEREXPERIENCE #CX from @stacysherman With a video from @MichelFalcon

When the customer is first, the company is ICONIC....


As Healthcare Goes Digital, Consumer Engagement And Experience Improve via @dgingiss @dgingiss

Great Q&A Blog, with excellent information.


Successful Managers Are Not Afraid to Discipline Employees - @SteveDiGioia https://t.co/AoiiGbjN2I
Successful managers are not afraid to discipline employees and they are willing to take the needed steps to correct behavior. Here are 6 ways how to do it..

Is NPS Overrated? | Future of Field Service
@stacysherman , Director of #CustomerExp and Employee Engagement at Schindler Elevator, joins Sarah in a discussion around whether NPS is an overrated metric for measuring success with #custexp efforts.

TODAY @ 1pm est.
5 Essential Leadership Skills for Enterprise Contact Center Executives. via @CCPipeline Guest expert @JeanneBliss
#contactcenter #custserv #customerservice https://t.co/iSrt6Zjwtr

from @J2Leisure
Lifetime customer value and loyalty depends on daily delight for customers...

Entrepreneur: 3 Counter-intuitive Customer Service Lessons Entrepreneurs Should Learn.

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